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This file isn't commonly downloaded

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This file isn't commonly downloaded

Postby PeteMakeALabel » Wed Dec 15, 2021 9:04 am

Hi
I have upgraded from v6 to v7. Paid my money, received an email with a link to your website for full version. Click on link for download. I get a message on my download manager along the lines that it is not a trusted file, tried it 3 or more times, see attached.
audiolabel7a.jpg
audiolabel7a.jpg (Viewed 12398 times)

However something does download, see attached.
audiolabel7.jpg
audiolabel7.jpg (Viewed 12398 times)

But won't open, Nothing works.
Norton has checked the file and all is ok?
Tried the trial copy (as shown above) and that installs ok!
What is going on here, first time in 20 years I have seen this. Truly weird!
PeteMakeALabel
 
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Re: This file isn't commonly downloaded

Postby Admin » Wed Dec 15, 2021 11:07 am

Hi,

To fix the problem, simply click the "Keep" option.

This issue tends to pop up anytime we release a new version of AudioLabel.

Most browser companies like Google and Microsoft keep track of how many times an executable file is downloaded across the internet. When a new executable file is downloaded, your browser will give the "This file isn't commonly downloaded" warning (which is actually true). It does not mean it has a virus on anything bad.

You are getting the warning since AudioLabel version 7.0 was released 2 weeks ago. After a month or two the warning will go away on most browsers (once the full version is downloaded more).

Also, it should be noted that not all web browsers will display this warning, it really depends on your browser and browser settings.

Please let me know if you have any other questions.
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Admin
 
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Re: This file isn't commonly downloaded

Postby tymezone » Mon Apr 04, 2022 2:24 pm

I'VE BEEN WAITING A MONTH AND IT STIIL HAS THE SAME PROBLEM!!!!1 ?
tymezone
 
Posts: 1
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