Printing Avery Labels with the Hewlett Packard 4650 Printer

[Gordon]

Hi I recently installed the product on my xp system it just prints a blank page everything else works fine....
Thanks Gordon

Hi Gordon,

I'll be glad to help. The print settings might need to be adjusted.

1. What labels are you trying to print? (CD,DVD,Blu-ray - Font Cover, Back Case, or Disc Label?)
2. What brand or model of label paper are you printing on?
3. What model printer are you using?

[Gordon]

Hi Nicole,
Thanks for the response the CD labels are Avery 5931/8931 compatible
The printer is a hp color 4650dn using the hp color laserjet 4650 PCL 5c driver
I have also tried using a hp color 5550 using a 5550 PCL 6 driver same thing
any suggestions
Thanks Gordon

Hi Gordon,

As a quick test, I downloaded and installed the Hewlett Packard HP 4650 PCL5 print driver (version 61.071.661.41) on a Windows XP computer with AudioLabel Version 5.00 (Build 7). I took the following screenshot of the AudioLabel Print Dialog with the HP 4650 print driver and the Avery 5931 template selected.



Just a few more questions and hopefully we can get this working:

1. If you click on the Preview button, does the print preview show the correct label image?
2. Is the Print Disc checkbox the only one selected under What to Print?
3. What option have you selected for the Disc Layout?
4. Are there any print driver setting you might have changed that could affect this?

[Gordon]

Hi Nicole,
Sorry for getting back so late
The Preveiw button shows the correct image and the Print Disc checkbox is the only on selected under What to Print.
I have gone through all the Disc Layout options Disc 1 -Top, Bottom and Duplicate and the same with Disc 2
still just blank paper.......Help

Hi Gordon,

I think the problem might be the print driver settings.
Please start AudioLabel and open the Print Dialog. Make sure the HP Color Laser Jet 4650 PCL 5c printer is selected, and then click the Printer Properties button. From there, click the Print Driver Properties button, which opens the HP 4650 print driver.

There is a print driver option called Graphics Mode that should be set to Send Graphics As Raster (as show below).



After changing this option and pressing the OK button, please try printing again.

Please let us know how it goes.