Forum Index

Audiolabel 6.0 (Build 3) only works for a day - hangs

Post your technical support questions here.

Audiolabel 6.0 (Build 3) only works for a day - hangs

Postby mdk » Sat Feb 14, 2015 5:58 am

Hi
Purchased the full version of audiolabel a couple of weeks ago. The first time I installed it, when I tried to launch the program it wouldn't start and just displayed the logo in the center of the desktop. I uninstalled it and installed it again and this time it started ok. The following day it did the same, wouldn't launch with logo in center of desktop. I couldn't see the error code as it was behind the logo. I uninstalled it again and installed it and worked fine but the following day it did the same.

When I start audiolabel this is the information I can get about the problem

Description:
A problem caused this program to stop interacting with Windows.

Problem signature:
Problem Event Name: AppHangB1
Application Name: AudioLabel.exe
Application Version: 6.0.0.3
Application Timestamp: 54c9505d
Hang Signature: 8023
Hang Type: 134217728
OS Version: 6.3.9600.2.0.0.256.48
Locale ID: 2057
Additional Hang Signature 1: 80232835a7416ee62102af916ac33544
Additional Hang Signature 2: fd1f
Additional Hang Signature 3: fd1fc9d4c2b9fbb569c620252c86489f
Additional Hang Signature 4: 8023
Additional Hang Signature 5: 80232835a7416ee62102af916ac33544
Additional Hang Signature 6: fd1f
Additional Hang Signature 7: fd1fc9d4c2b9fbb569c620252c86489f

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=280262

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

please help me sort this out

Regards
mdk
 
Posts: 1
Joined: Sat Feb 14, 2015

Re: Audiolabel only works for a day

Postby Admin » Sat Feb 14, 2015 8:20 am

Hi,

I'm sorry for any inconvenience. This problem only occurred on AudioLabel version 6.0 (Build 3) and was fixed with AudioLabel Version 6.0 (Build 4) - free update.

Please download and install the full version of AudioLabel Version 6.0 (Build 4) using the same download link that was emailed to you after purchase.
Image
User avatar
Admin
 
Posts: 370
Joined: Tue Oct 16, 2012


© 2016 CdCoverSoft