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CD-Rom drive is not ready

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CD-Rom drive is not ready

Postby maxspud3 » Wed Nov 07, 2012 9:37 am

I am trying out this program. Each time I put in a cd and try to read it, it says my cd-rom drive is not ready. I play cds in windows media and that program reads them ok. Your program is picking the correct drive letter, any ideas why this is happening please.
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Re: cd-rom

Postby Admin » Wed Nov 07, 2012 2:10 pm

Hi,

If you are trying to read cd's that you burn yourself, make sure your cd-burning software adds CD-TEXT. CD-TEXT is a small file added to the CD when it's burned, and holds all of the album information (artist, title, track list, etc). Not all cd-burning software is created equal. For example, Windows Media Player does not support CD-TEXT, but both Nero and iTunes do. Do you have any cd-burning programs that support CD-TEXT?

Otherwise, there are a few different messages you might get when Reading a CD. If you get the "The "CD-ROM drive is not Ready" message, it usually means there is no disc in the CD-ROM, or a different drive letter was selected. Are there any other drive letters you can select when Reading a CD?

The other message you might get is, "The CD does not contain any music tracks". This happens when the CD is not an audio CD. An audio CD is a special format that only has .CDA files. You might get this message if you insert a movie disc, or a data CD with data files. Does your CD have .CDA files on it?

Please let us know if you have any more questions and we'll be glad to help.
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Re: cd-rom

Postby maxspud3 » Tue Nov 20, 2012 11:39 am

I have tried so many discs with this program and every time the program says the cd-rom drive is not ready. Not about to purchase a program that I cannot get to work.
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Re: cd-rom

Postby Admin » Tue Nov 20, 2012 12:03 pm

When you open the "Read CD" dialoge, is there more than one drive letter to choose from?
What Operating System are you using?
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Re: cd-rom

Postby maxspud3 » Tue Nov 20, 2012 3:47 pm

Only one drive "D". Using windows 7
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Re: cd-rom

Postby Admin » Wed Nov 21, 2012 3:14 pm

This is a problem we have not seen before, especially for Windows 7. AudioLabel is currently designed and developed on Windows 7.

It's possible that another program is using the CD-Rom and blocking AudioLabel. Do you have any other music software that is using the CD-Rom at the same time as AudioLabel? Do you have Windows AutoPlay turned on?

Please try this:

1. Make sure Windows AutoPlay is turned off. To turn off AutoPlay, select the "AutoPlay" option from the Windows 7 "Control Panel", and un-check the "Use AutoPlay for all media and devices" checkbox.
2. Re-boot your computer.
3. Start AudioLabel, and try reading a CD without starting any other programs.

Please let us know if this does not fix the problem.
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Re: CD-Rom drive is not ready

Postby papadixie » Wed Apr 01, 2015 2:13 pm

I am having precisely the same problem.
I have followed your suggestions and the they make no difference.
I have just bought an update to Audio Label thinking that it may make a difference but I still get the message.
It doesen't matter whether the disc is a compilation or a commercial product.

HELP!
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Re: CD-Rom drive is not ready

Postby Admin » Thu Apr 02, 2015 9:36 am

Hi,

I'll be glad to help. Just a few questions to clarify the problem.

1. Which Windows operating system are you using?
2. What is the model of your cd-rom drive?
3. Is this an internal cd-rom, or an external cd-rom?
4. When did this problem start? Did it ever work?
5. Can you play a music CD , and read files using this cd-rom drive?
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Re: CD-Rom drive is not ready

Postby papadixie » Fri Apr 03, 2015 1:44 pm

Thank you for your prompt reply.

I am no expert so I will do my best to answer your questions.

I am using Windows 7 32 bit

The device is internal

This is interesting! If I click on Computer then DVD drive it lists two ATA devices.
!. Hitachi HDS 725050 KLA 360 It tells me this device is working properly
2. Philips DVD + RW DVD 8801 and this too is working properly.
However if I go into Device Manager it only shows PHILIPS

The computer I am using is a refurbished Dell optiflex and I used to be able to get it to read CD's by clicking on retry.

Everything else works and it plays everything I throw at it.

Thanks for your help

Regards

Tom
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Re: CD-Rom drive is not ready

Postby Admin » Mon Apr 06, 2015 9:22 pm

Hi,

When you go to "Read CD" in AudioLabel, do you see more than one CD drive listed?
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