Thanks for your help, Nicole. My PSC 1350 is not specifically listed, but PSC 1300 series is which was already selected. I checked everything else you suggested and found that in my devices and printers section there were two PSC 1300 series printers listed. I had the wrong one selected so I did get the printer to work fine. Thanks again.
On the subject of printing directly on the CD, in my last email I mentioned that the Cannon printers I am looking at buying are not listed for CD printing. The Cannon printers are MX922, MG5420, and MG 6320, and also Epson XP800. Are any of these printers going to be supported by your software for direct CD printing? Before I commit dollars to a printer and software, I want to know if they will be compatible and work together properly. Thanks.